Customer Reviews

 

Received  parts  today  brillant   service  as  always. Many  thanks.

 M  Harrison (UK)
 

You have always been so helpful , so thanks again. You are the best

A.McLaughlin (USA)


 

Many thanks for help, I really appreciate it. That’s the reason I buy my parts from you. Great service from a great parts supplier.

W.Rand (UK)


 

Thank you very much for your very prompt service will be using you again.

D.Bills (UK)


 

Thank you for a quality product and excellent service. 8 days delivery to Australia is great. Thanks again.

C.McAndrew (Australia)


Got my order, thank you. Since I've bought my triumph I've used you twice now, once a a guest and this time I set up an account. I have to say your service is exemplary. The website is easy to use, fair pricing and speedy delivery. Well done.

T.Lamplough (UK)


I just want to say I am always amazed how quickly you manage to get things to me here in France. A package of parts arrived today which I think I only ordered last Wednesday.

Also the process you use of using regular postal providers means that I get an email from La Poste in advance, I can pay the duty due on line and they issue me with a receipt. All painless. Somewhat different from dealing with UPS who turn up, insist you give the double the tax due, provide no documentary evidence for the transaction and refuse to issue a receipt for the cash you’ve given them ( yes they don’t accept credit cards).
 
Anyway just thought I’d say a big thanks for the continuing fantastic service.
 
D.Hart (France)

 

Peashooters now fitted and top end rebuilt using mostly LPW supplied parts.  Just to say thanks for the great service.
 
A.Lambert (UK)
 

 
Many thanks for sending the requested items so quickly. Well impressed with the quality of the parts as well.
 
G.Hindson (UK)

 

This bike could never have been put back on the road without the spares held by yourselves.
Thank you for the quality of components and service.
 
R.Dyson (UK)
 

 

I keep ordering from you guys as you have great prices, great quality and great customer service, that really IS appreciated.

R.Freeman (Canada)
 


Your thoroughness in the instructions is something rarely seen in today's world ! I appreciate the professional integrity of your organization.!

J.Catron


Got the parts this morning. Thank you for the prompt delivery. Excellent service.

Thanks again.
 
C.Schrimshaw (UK)
 

 
 

I received your parcel this afternoon thank you.

The followers look very good, and I'm delighted to say the gaskets are spot on.

Thank you very much for your help, you obviously know your way round these old girls!

I cant understand why I haven't used you before?

Jim G (UK)

 


WOW. Order arrived on the 15th. 7 DAYS from the other side of the world.  Its taking 2 weeks from the other side of Auckland at present!

Well done.

G.Viall (New Zealand)


I just want to thank you all for your wonderful service, parts and advice since I purchased this Tiger in December 2019 not knowing whata battle I was going to have on my hands ! It kept me sane during the awful pandemic and your marvellous efforts keeping the supplies running for myself and many other enthusiasts was outstanding in my opinion.

Thank you all !

P.Wilmot (UK)


Just wanted to thank you for the fast delivery of a sprocket converter, sprocket and bolts. I ordered the bolts separately because they were shown as out of stock but  you included them in my delivery. A nice surprise as I needed them. I have bought many parts from you before and always great service.

Thank you for helping keep these classics on the road. 

Andrew Lambert (UK)


 

I am very happy with the service from your company all parts have arrived. I will be using triumph spares when I start the restoration on my other Triumphs, I thank you for your service, I have been buying parts from all over the world for the 3 bikes I'm restoring at the moment and you have been the best to deal with by far thanks again.

T.Wilmoth (Australia)


I must say as new customer - that you are a very respectful company. Thanks and best Regards

J.Larsen (Denmark)


 

Thanks Michael arrived this morning brilliant service. It's great to deal with an honest company, as you stated these are Borg & Beck shoes. I was about to buy some from another supplier but he wouldn't confirm they were genuine. I have used your company in the past and will try and buy again.

Thanks again,

Ray.Wooster (UK)


I received my order on Thursday morning, two and a half days after I placed it, UK to France !  I am amazed and delighted with the speed! .. Congratulations for your professional services.

F.Loth (France)


Just a short note to say I’m  well pleased with service received by L P Williams in supplying me with brake shoes ( which came yesterday ) for my Triton which I’m rebuilding and if I require anything else in the future I will use your company. Thanks once again
 

John Young (UK)
 


Thank you so much for my order it was on my front door in Australia in a week super fast delivery and fantastic product so thanks so much. 

D.Arrowsmith (Australia)


Gidday from NZ.  My order arrived from the UK within 7 days. Astoundingly good and fast service.Many thanks.

P.Hoare (New Zealand)


I ordered some parts from yourselves 2 days ago, but had a problem at my end with the payment, had to re-order, also change the contents of the order and they're already here! Have to say I'm very impressed, though not entirely surprised given the level of service you provided when I had my Bonneville.

D.Croft (UK)


Thanks for your very fast service, will highly recommend.

 N.Maclean  (UK)


Thanks for your prompt dispatch of my parts as usual.

I have been ordering parts from your excellent company for some time now and have always had great service and great advice.

P.Heise (UK)


Received the parts this morning. Very fast service, thank you very much, it is reassuring to know that we can still count on serious people! .

F.Loth  (France) 


Thank you for the parts and your prompt service.

 
D.Bardwell  (UK)  
 

Items received this morning thank you very much for the prompt service.  Also the lower price for postage was very much appreciated *

* CUSTOMER SELECTED  "SMALL PARCEL (£5.35) BUT THE ORDER WAS POSTED OUT AS A LARGE LETTER (£3.30)"

A.Evans  (UK) 


My parcel arrived today! Thank you so much for not only getting to the bottom of the problem regarding the length etc,but also the speed of supplying the parts , it’s been a pleasure dealing with you . Thanks again

I.Nevill   (UK) 


Just  to  say  thank  you,  I  ordered  parts  for  my  T150  on Friday  and  they  arrived  Saturday  10am  brilliant  service as  usual. Many  thanks

M.Harrison  (UK ) 


Great service from you - yet again. The parts arrived Sat morning and the ally washers were fitted and the rocker box replaced by 11am. When I requested a Saturday delivery - if possible - I thought it was Thursday considering I didn't place the order until 2.30pm Friday. !. So brilliant service.

P.Lawrenson  (UK) 


Just wanted to say thank you for your consistently fast service and the high quality parts and tools that you've supplied. This was my third order, and it arrived less than 2 full working days after placing it, and I'm delighted with the tools which will be put to good use over the coming weeks as I dissect my Trophy's engine. Great service, and an easy to use website. It's good to find a supplier that is so easy to deal with. Thank you.

D.Post  (UK) 

Thanks again for the prompt dispatch of the order. I'm pleased with the quality of the mirrors and they have nice long stalks, which is good because there's not too much flexibility as to where on the bars to fit them due to choke lever, front brake adjuster/cables etc.

Richard Tucker   (UK)  


Cable received today, thanks for your usual excellent service.

T.McKie   (UK) 


 
Good products, perfect package, perfect Delivery time, perfect communication. LP Wiliams is the good place for your parts !
 
Luc (France)
 

Thanks very much. It’s such a pleasure dealing with a supplier that’s so transparent & customer-oriented.

Nick (South Africa)


Many thanks for the order.  Another example of the outstanding service I've had from L P Williams over many years.

Chris (UK)


Fantastic as usual. Always prompt, efficient and speedy service.

Bob (Australia)


Thank you for your professionalism (rapidity, good packaging and nice communication...).

Thanks and see you for the next order.

Jean (France)


Thank you for the very quick dispatch (ordered Monday this week and delivered Tuesday) also friendly efficient customer service.

Colin (UK)
 

Thanks very much - appreciate the quick turnaround. The parcel arrived safely, pretty much within the advised time slot, so I'm very impressed with your next day service. The website is good - easy to navigate and the parts are catalogued very logically, so easy to locate what one needs.

R.Tucker (UK)

 

 

Hi, just some + feedback. I ordered a set of coils for my T160 late on Thursday night. Friday afternoon I received an email saying they were ready for shipping and I received them on Saturday morning. You are now my sole point of contact for my Triple spares.
 
J.McKenna (UK)

Just a quick mail to say thank you so much... you guys are fantastic! Ordered my parts yesterday- here already, for my Bank Holiday rebuild- I’m about there-so will be good to go soon.I can’t ask for anything more! Excellent stuff and very much appreciated....

R.Drage (UK)


Hi all at LP Williams, once again I was delighted with my order. It arrived so quickly and even had the little circlips that I needed but could not find on the catalogue. I must have been ordering parts for 6 years now so just to say thanks for your excellent service.

A.Lambert (UK)


Brilliant service, almost as quick as my Speed Triple !

V.Reader (UK)


 I ordered some hard to get rocker ball pins in the morning; had an email saying 'dispatched' by the afternoon; I received them by post lunchtime the following day. Excellent service, thank you.

B.Goodhew (UK)


I just want to say thank you for fast and well packed spares. Everything was just perfect. Now I will start fixing my Bike !

U.Rydberg (Sweden)


I've had my R3 for many years and its been all over the World. I've been supplied parts for it since 1984 from your company even before Trevor Gleadal had it I think. Always appreciate the service you have given.

G.Lawton (UK)


We are so lucky to have people like yourselves who do such fantastic service for 40+ year old bikes, when modern owners battle to get bits for 5 year bikes. Take a big Pat on the back from a very satisfied customer.

S.Borland (Denmark)


The two weeks quoted me by L. P. Williams staff for delivery was close to actual dates and considering most of that journey is controlled by "The UK Post Office", a good service.But, overall, as usual, Great service (you shipped pretty much the day I ordered the parts), great prices and good availability of parts from the L. P. Williams team.  Thanks again for helping me keep the bike on the road. I love the "Double H" pads and recommend them to all my buddies.

B.Freeman (Canada)


Many thanks for getting those parts to me so quickly, the quality of the clock rubbers is what i was hoping for too. Great service. 

K.Gleeson (UK)


You have a great company with first class products and service. You should all have a pat on the back! 

M.Reynolds (UK)


Further to your email confirming the dispatch of the parts ordered and requesting some feed back on your new web site. I would confirm that unlike many other suppliers web sites, I was able to locate all the parts required using the parts number as and where applicable or a description of the component required, without any problems whatsoever, so as far as I am concerned the new web site is excellent.

D.Reading (UK)


There is no need to shop anywhere else for my triumph parts.You have the lot! Additionally, ordering via your very well organised web site is a breeze.Your service is excellent in every respect. Well Done! 

B.Bathe (Australia)


I ordered a decoke gasket set and some other parts from you yesterday evening at about 16:30 and they arrived this morning!I just wanted to say thank you for the quick service as the lady I spoke to on the phone said the post for that day had already been completed so you may not have been able to post my goods that day, but clearly you did.  This is great news for me as I need to get the bike beck together for a rally that I am booked to attend and I should now be able to do this.

So, great service from L P Williams and many thanks from me.

S.Trant (UK)


I have been purchasing items from you over the last few months for the restoration of my Triumph T140 E, 1979 and your service has been exceptional. Yesterday I had to return a faulty ignition switch to you. Today I received a replacement. FANTASTIC aftersales service. These things happen and most of the time it is not the retailers’ fault, but it’s the way they deal with the problem that matters.5 STARS for L P Williams. Thank you very much.   

C.Bennett (UK)


Thank you very much for excellent service. I'll gladly recommend you to Triumph-friends. 

O.Göransson (Sweden)


I would like to thankyou for your superb service this year and also wish you all a Happy Christmas and a sucessful and Happy New Year, I look forward to next year and further purchases from you. Thanks again

D.Carter (UK)


Thanks for the parts and excellent service again. I think your re-designed website is very good, easy to navigate and use. Excellent!  I.Golder (UK)


Yesterday 13th Feb I telephoned an order of clutch parts before lunch time. Today 14th Feb at 1-30pm my order arrived. I am writing to say thankyou for a superb service from the beginning to the end. Its good to know that such firms still exist. I would certainly have no hesitation in recommending you.
Once again many thanks. 

Peter (UK)


The parts arrived today.....had the tank strap and seat lock fitted in 10 minutes.....perfect fit, which can't be said of pattern parts from some suppliers ! I'll be back. Thanks,

Andy (UK)